Government
Communicating to multiple audiences all the time
What makes a good government website?
From providing large-scale, reliable cloud services to customised apps and user friendly websites: our main aim when providing digital services to governments is to make sure you don’t get stuck with a one size fits all solution. You have similar challenges but each solution is unique.
Key challenges
Many audiences
Meeting the competing needs of many different user groups is vital for any level of government. So many government organisations or departments offer multiple services to multiple types of visitor.
Always on
Especially when you are responsible for communicating changes in your community, the one rule is: the content must be available. You need reliable and consistent service with limited and manageable downtime.
Business priorities
Balancing the internal interests with external audiences is a key challenge for all levels of government. When we build a website we need to make sure that a business area's needs are balanced with the priorities of the users.
Clarity
Providing clear information about processes that can seem complicated is vital for a service-oriented government website. Finding information about processes and then how to engage with your organisation will help all your customers.
Online service
Providing as much self service as possible, to avoid extra calls and emails, will lighten the load of every government office. If you can provide information, forms, portals, integrations or applications that reduce the need for face to face or phone calls, your website does the work for you.
Some of our government clients
State Emergency Service (SES)
A clear and accessible website with integration of flood and storm emergency management.
Visit the site
Glenorchy City Council
A vibrant hub of community and activity supporting one of Tasmania's fastest growing local governments.
Visit the site
Department for Education, Children and Young People
We support the Department for Education, Children and Young People website and a number of other campaign and business unit websites for the department.
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Kingborough Council
One of the five municipalities that constitutes the Greater Hobart Area.
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Metro Tasmania
Long term partnership with Tasmania's public transport provider covering website, journey planning, ticketing and mobile apps.
Visit the siteSome of our government projects
Department for Education, Children and Young People
A top to bottom refresh helped this newly formed department clearly communicate their mission to deliver better outcomes for all Tasmanian children and young people.
TasALERT
TasALERT is the official emergency information source for the Tasmanian Government, coordinating communication from all emergency services and government agencies.
Trade with Tasmania Directory
The definitive guide to procuring premium Tasmanian produce, The Trade Tasmania platform. Developed by Ionata Digital.
Glenorchy City Council
With a new architecture that is based on how people think about their council services, the site now focuses on the user experience.
Visit South Gippsland
A Victorian destination website driven by quality stakeholder driven content. It’s not just Wilsons Promontory down there!
Sorell Council
Sorell is one of the fastest growing municipalities in Tasmania with a vibrant community and a bright future.
