Department for Education, Children and Young People

We delivered on a transformative digital project with the Department for Education, Children and Young People (DECYP), a newly established agency formed in 2022 through the merger of the Department of Education with children and youth functions from the Department of Communities. This significant restructuring necessitated a comprehensive overhaul of DECYP’s digital presence to effectively communicate its mission of enhancing outcomes for all Tasmanian children and young people.

Throughout 2023, we worked closely with the Web Technologies unit at DECYP to co-design a modernised website. This process was deeply user-centric, involving stakeholders in every step to ensure the new website was not only accessible but also intuitive and user-friendly. The redesign included integrating a fresh agency brand and rearchitecting the entire site structure to improve navigability and content discovery.

The revamp involved a meticulous content review and migration to new, content-focused management templates tailored to meet the diverse needs of DECYP’s audience—including educators, policymakers, students, and parents. Recognising the varied requirements of these user groups, we developed custom modules and features specifically designed to facilitate effective communication across this broad spectrum.

We understood that the DECYP website was not just a repository of information, but a crucial interface for its users.

A key aspect of this project was prioritizing a seamless user experience. The website was crafted with a visually appealing design that was straightforward to navigate, ensuring compatibility and ease of use across all devices, from desktops to mobile phones. We also implemented feedback loops to capture user experiences and suggestions, which are essential for ongoing refinement and improvement of the website.

To ensure the sustainability and effectiveness of the website beyond its launch, we provided comprehensive training to the DECYP Web Technologies team. This empowerment enabled them to manage, update, and optimize the website independently. Additionally, we continued to offer post-launch support, addressing any technical issues and integrating user feedback to keep the website dynamic and responsive to the needs of its users.

This project highlights our commitment to delivering bespoke digital solutions that not only meet but exceed the needs of complex, multi-faceted organizations like DECYP, ensuring their digital platforms effectively support their crucial educational and community-focused missions.

Accessibility was a cornerstone of our project.

We ensured that the DECYP website met all accessibility standards, providing equal access to all users, including those with disabilities. By adhering to WCAG 2.1 guidelines, we created a site that is navigable, readable, and understandable for everyone. This commitment to accessibility not only helps to widen the site’s audience but also boosts its rankings, as search engines favour websites that prioritise inclusive design.

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