Tasmanian Council of Social Services (TasCOSS) is the peak body for community services in Tasmania, advocating to change systems and attitudes that propagate poverty, inequality, and exclusion, with the goal of providing equal opportunities for all Tasmanians to live a fulfilling life.

We’re proud of our collaboration with the Tasmanian Council of Social Service (TasCOSS), whose ambitious mission is to provide every Tasmanian with an equal opportunity to lead a fulfilling life.

When TasCOSS approached us, they sought to improve their digital presence and streamline their membership processes. As a robust organisation with a significant membership base, TasCOSS required a custom solution for their membership sign-up process and a private area exclusively for their members. Our focus was to create a digital environment that was not only efficient and secure but also user-friendly and accessible to members, regardless of their digital literacy level.

The challenge was twofold: to simplify the user journey for potential members and to create an exclusive, private area where existing members could access valuable resources and interact with the community. Through our collaboration, we aimed to bring their digital membership experience to new heights, ensuring that TasCOSS could continue their mission unimpeded by technological roadblocks.